1. EMAIL YOUR PROPERTY MANAGER
They will reply ASAP, and may forward your email to a vendor (e.g. handyman, plumber), so please include:
- name
- address & unit #
- phone number
- description of the problem
- How urgent is it?
- Do you need to be home when the repair is made, or may we provide a key to the vendor?
* Property Manager’s email: firstname@bevenandbrock.com.
* Not sure who your property manager is? Send email to cole@bevenandbrock.com.
2. urgent - you need maintenance by the next business day:
Send the email above to your property manager AND cole@bevenandbrock.com
AND
Text Cole @ (626) 414-5737. You will usually get an answer within an hour, except very late / early.
2. If the problem is urgent - you need maintenance by the next business day:
RENT
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